about

About Us

About Universal Home Care

Universal Home Care is a well-led, skilled and valued organisation that provides person-centred care and supports service users in the comfort of their own homes and community.

We have qualified, experienced and fully trained staff with specialist knowledge of care and support.

We embrace fundamental principles of Good Care practice that are witnessed and evaluated via the practice, conduct and control of quality care in the domestic environment.

Our services range from short visits to comprehensive packages of personalised and individualised care services. Whilst a comprehensive service is offered, we will endeavour to specialise in higher dependency people who need care and support, those with special needs, for rehabilitation.

Would you like to inquire about any thing ? Contact Us!

07907 556 832

Our Objectives

Universal Home Care Objectives

Personalised Care

Service users to have a personalised support plan which caters for their care needs

Recognise Diversity

Ensure religious, cultural, racial, and gender identities are respected and promoted. 

Safeguarding

Ensure that the service-users are safeguarded from all kinds of abuse

Seek Consent

Seek consent from service users before any kind of support/care is provided to them.

Security& Safety

Clear protocols are in place in relation to the security and safety of the home and the service user

Policy & Procedures

Ensure that our staff work in accordance with the policy and procedures of the organisation

who we are

What we stand for

We work hard to ensure that our clients’ expectations are consistently exceeded, going above and beyond to provide a truly bespoke home care service to each individual we care for.

Our mission is to create an environment where we set our homecare team up for success, empowering them to bring exceptional health care into our clients’ homes with professionalism, compassion and integrity to enhance their quality of life.

  • To exceed our client’s expectation 
  • Service driven by client needs 
  • Dignity and Respect – we will treat our service users with dignity and respect.



About Us